How troubleshooting works at an IT helpdesk

Have you ever worked at an IT helpdesk? If so you might be familiar with the methodology generally used in the troubleshooting process  and definitively  you are already an expert at dealing with the (affected) user provided details (or better said lack of details). In any case this process boils down to 4 steps… Continue reading How troubleshooting works at an IT helpdesk

Ladies and gentleman…

May I present you with my new brand blog, a semi-private space where you can expect to find AA musings about tech, coffee, culture, video games, everything Japanese, learning and introspection. Although I have been rather brief in this initial post I expect you, my dearest reader, to follow me along this journey of self and outer discovery and be an accomplice to our success.

Dominum factotum